PRIVACY POLICY – SCENTBLOOMS

Your trust matters to us. This page explains, in simple terms, what information we collect when you visit or shop with ScentBlooms, and how we use and protect it. For the complete legal version, please see our full Privacy Policy.

1 Information We Collect
  • Contact details — name, email, phone number, billing and shipping address
  • Order information — items viewed, added to cart, purchased, returned, or canceled
  • Payment details — processed securely through Shopify and our payment providers
  • Account information — your login details, preferences, and settings
  • Fragrance quiz answers and messages you send to our support team
  • Device and usage information — IP address, browser, device type, and how you use our site
2 How We Use Your Information
  • To process, fulfill, and ship your orders
  • To provide customer support and send order and account updates
  • To recommend fragrances and personalize your shopping experience
  • To send marketing emails or text messages, if you've opted in
  • To show relevant ads on other websites and social platforms
  • To prevent fraud, keep our site secure, and meet legal requirements
3 Cookies & Tracking

We use cookies and similar technologies to keep your cart saved, remember your preferences, understand how our site is used, and measure our advertising.

You can control or disable cookies through your browser settings. Some site features may not work properly if cookies are disabled.

4 How We Share Your Information

We share information only when needed to run our store, including with:

  • Shopify, which hosts our store and processes payments
  • Shipping carriers such as USPS, UPS, and FedEx, to deliver your order
  • Service providers who help with customer support, email and SMS, analytics, and reviews
  • Advertising partners, to show you relevant ads

You can opt out of sharing for targeted advertising at any time here.

5 Data Security

Payments are encrypted and processed securely through Shopify. We take reasonable steps to protect your personal information, though no method of transmission or storage is ever 100% secure.

6 Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access or request a copy of your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Opt out of targeted advertising
  • Unsubscribe from marketing emails or texts at any time

To make a request, contact us using the details below.

7 Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has shared personal information with us, please contact us and we will delete it.

8 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes take effect as soon as they are posted on this page.

9 Contact Us

Questions about your privacy or personal data? Reach out to us:

Email: contact@scentblooms.com

We respond within 24 hours.

Phone: 833-723-6889

Address: 408 West Corporate Drive, Lewisville, Texas 75067, United States

Service Hours: Monday - Friday (9 AM - 5 PM)